Privacy Policy

Privacy Policy

At Gracious, we are dedicated to protecting your personal information and sensitive personal data. This Privacy Policy outlines how Gracious, along with its authorized third parties, collects, uses, manages, and discloses information obtained from users ("Users") of this website ("Site").

A. Definition

"Personal information" refers to any data that can be used independently to uniquely identify, contact, or locate an individual, or when combined with other available information, can uniquely identify a person. For the purposes of this Policy, sensitive personal data or information is treated as part of personal information.

B. How we collect Personal Information

The personal information we may collect includes, but is not limited to, your name, email address, mailing address, phone number, company name, PAN number, GST number, and fax number. Users can choose to visit our Site anonymously. We will collect personal identification information from Users only when they voluntarily provide it. However, Users may choose not to supply personal information, though this may limit their ability to engage in certain Site-related activities.
Web browser cookies Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

C. How we use collected Personal Information:

Gracious may collect and use Users' personal information for the following purposes:

  • To improve customer service: The information you provide helps us respond to service requests and support needs more efficiently.
  • To personalize user experience: We may use aggregated information to understand how our Users, as a group, interact with the services and resources provided on our Site.
  • To improve our Site: Feedback from Users may be used to enhance our products and services.
  • To send periodic updates: We may use your email address to send information and updates related to orders, as well as to respond to inquiries, questions, or other requests.
  • For internal use: We may utilize the information for internal assessments, operations, and record-keeping.

D. How we protect your Personal Information

We implement appropriate data collection, storage, and processing practices, along with robust security measures, to protect your personal information from unauthorized access, alteration, disclosure, or destruction while it is provided and stored on our Site.

E. Sharing your Personal Information

We do not sell, trade, or rent Users' personal information to others. However, we may share generic, aggregated demographic information—unlinked to any personal information—about visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes described above.

F. Disclosure and transfer of personal information

1. Authorized Third Parties:

We do not sell, trade, or rent Users' personal information to others. However, we may share generic, aggregated demographic information—unlinked to any personal information—about visitors and Users with our business partners, trusted affiliates, and advertisers for the purposes described above.

2. Government Agencies:

We may also share personal information with government agencies or other authorized law enforcement bodies as required by law, for the purposes of identity verification, or to prevent, detect, and investigate incidents, including but not limited to cyber incidents, as well as for prosecution and punishment of offenses.

3. Business transfers:

We may transfer any information we have about you in connection with a merger or sale (including transfers made as part of insolvency or bankruptcy proceedings) involving all or part of Del Monte or as part of a corporate reorganization or stock sale or other change in corporate control.

G. Changes to this Privacy Policy

Gracious reserves the right to update this Privacy Policy at any time. We encourage all stakeholders to regularly review this page to stay informed about how we protect the personal information we collect. By continuing to engage with our services, you acknowledge that it is your responsibility to stay updated with any changes to this Privacy Policy.

H. Your acceptance of these terms

By using this site, you acknowledge and accept Gracious' Privacy Policy. If you do not agree with this Policy, we request that you refrain from using our site. Your continued use of the site after any updates to this Policy will be considered your acceptance of those changes

I. Contact us

If you have any questions or feedback regarding this Privacy Policy, the practices of Gracious, or your interactions with this site, please feel free to contact us.

  • C-11, Patel Nagar-II, Ghaziabad-201001, Uttar Pradesh
  • Contact Number: +91-9891114584
  • Email Id: info@gracious.co.in